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Today, interacting with people from different cultures is no longer an exception, it’s the norm. International settings bring together people with different languages, values, communication styles and ways of thinking. Recognizing these similarities and differences is key to building good, respectful and effective relationships.
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11.1 Communication and culture: what you need to know
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11.2 How people express themselves
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11.3 Understanding cultural differences
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11.4 Cultural communication styles and dimensions
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